Contact LugLess Customer Service
LugLess Phone Numbers and Emails
Toll-Free Number:
-
(800) 463-3339
General Info:
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(800) 742-5877
LugLess Email:
How to Contact LugLess?
Most Popular Number:
| Total calls: 280 | Issues resolved: 3 | Last call: Dec 8, 2024 |
LugLess Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call LugLess is 8004633339. 81% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday and Tuesday, while the shortest are on Sunday.
Be prepared for the call as LugLess may ask you for the following information to identify you as a customer: email or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call LugLess is 8004633339. 81% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday and Tuesday, while the shortest are on Sunday.
Be prepared for the call as LugLess may ask you for the following information to identify you as a customer: email or first and last name.
People call LugLess mainly because of request for information, payments and charges.
The best email to contact LugLess is hello@lugless.com.
Contact Information
LugLess Website:
LugLess Help Center:
Corporate Office Address:
How Good is LugLess's Customer Service?
Worst experience at the very first time i’ve choosed. Wouldn’t suggest someone to choose lugless.
They are taking care of it.
The website is not elaborative, there must be specific customer care where customer can call can to lugless representative not the AI chatbot, as that doesn't solve the problem. On call with fedex, the customer representative keep on going on mute without informing leading me no clue.
Horrible.
Summary of LugLess Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call LugLess?
Shipping and Delivery Question:
- “To inquire if we have home pick up and delivery”
- “Pick up delivery options”
- “To claim my lost items”
Request for Information Question:
- “Enquiry”
- “Confirm pickup is scheduled”
- “Questions about my bags”
Payments and Charges Question:
- “Duplicate charger”
- “Extra amount charged”
- “Extra charge on baggage”
Product/ Service Question:
- “Luggage’s damage”
- “Broken items”
- “Damaged shipment”
Return/ Replace Question:
- “Change”
- “Change drop off day”
- “Dates change”
Refund Question:
- “Refund”
- “Refund details”
Staff Question:
- “Pick up service”
- “Worst customer service. I had a damage and they don’t even pay back 30% of your loss.”
Account Question:
- “Account locked”
- “Baggage barcode issue”
Activation/ Cancellation Question:
- “Cancellation of trip”
Other Question:
- “Missing luggage”
- “Regarding luggagr”
- “New sevice”
Compare LugLess Customer Service To
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